Terms & Conditions for Denty.io

Effective Date: October 4, 2024

Welcome to Denty.io. These Terms and Conditions (“Terms”) govern the use of services and the website operated under the business name Denty, a brand of Topspark Media LLC (“we,” “our,” or “us”). By accessing or using our website and services, you agree to be bound by these Terms.

1. Acceptance of Terms
By engaging Denty.io for Services, you agree to these Terms & Conditions. Please read them carefully, as they form a binding legal agreement between you ("Client") and Denty.io ("Company").

2. Services Provided

• Paid Google Ads: We manage paid advertising campaigns to drive traffic and visibility to your dental practice.
• Local SEO: We optimize your practice’s online presence to improve search engine visibility for local audiences.
• Website Development: We design and build websites to enhance your practice's online representation.

3. Client Responsibilities

• Provision of Information: Client must provide all necessary content, images, credentials, and other required information to enable Denty.io to deliver Services effectively.
• Timely Payment: Client agrees to pay all fees for the Services in accordance with the agreed-upon rates and timelines.
• Payment & Refund Policy: By using the services of Denty.io (a brand of Topspark Media LLC), the client acknowledges and agrees that all payments made for marketing, advertising, design, or consulting services are non-refundable once the service month has commenced. Due to the nature of our work—often involving up-front planning, team allocation, and campaign execution—no refunds, proration, cancellations, or chargebacks will be permitted for services already initiated during any billing period. If the client provides notice of termination, services will continue through the end of the current billing cycle, after which services will cease. Fees remain due in full for the billing cycle and are not subject to partial refunds or early cancellation. Initiating a chargeback or payment dispute for services delivered or committed under this policy may result in immediate suspension of all services and legal collection action.

4. Fees & Payment Terms

• Fees: Pricing for Services is detailed in the separate Service Agreement. All fees are exclusive of applicable taxes unless otherwise stated.
• Invoicing & Payments: Invoices are issued monthly unless otherwise specified. Payments are due within 14 days from the invoice date.
• Late Payments: Overdue payments may result in suspension of Services until outstanding balances are paid in full. Late fees may apply.

5. Contract Term
All contracts with Denty.io are month-to-month and can be terminated by either party with 30 days' prior written notice.

6. Intellectual Property

Unless otherwise agreed upon in writing and paid for separately in advance, all websites created by Denty.io as part of its marketing services are provided under a limited, non-exclusive, non-transferable license of use. This license allows clients to utilize the website solely during the term of their engagement with Denty.io. All rights, title, and interest in the website design, structure, source code, content, and related digital assets remain the sole and exclusive property of Denty.io.

Clients do not obtain any ownership rights to such website assets unless they have entered into a separate agreement for the development and purchase of a fully custom website, which must be paid for in full in advance. Upon full payment under such agreement, Denty.io will transfer all rights, title, and interest in the final website design and assets to the client.

Google Ads Management. All Google Ads services provided by Denty.io are conducted under a Manager Account (MCC) owned and controlled by the agency. While we manage advertising campaigns on behalf of clients, all campaign structures, data, creative strategy, account architecture, targeting, optimizations, and intellectual property related to ad performance and account management are and shall remain the property of Denty.io.

7. Confidentiality
Both parties agree to maintain the confidentiality of any proprietary information shared during the term of this agreement. Denty.io will not disclose any personal or business information related to the Client without prior written consent.

8. Performance Disclaimer
Denty.io commits to using best practices to deliver high-quality results; however, specific results (such as exact lead generation numbers or search engine rankings) cannot be guaranteed due to the varying nature of digital marketing platforms and algorithms.

9. Limitation of Liability
Denty.io shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our Services. In no event shall Denty.io’s total liability exceed the amount paid by the Client for Services during the six months preceding the claim.

10. Term & Termination

• Term: The agreement term will be defined in the Service Agreement and will operate month-to-month.
• Termination: Either party may terminate the agreement by providing a 30-day written notice. If terminated by Client, all outstanding fees remain due and payable.

11. Modification of Terms
Denty.io reserves the right to modify these Terms & Conditions at any time. Any updates will be effective immediately upon posting to our website or via written notice to the Client.

12. Governing Law
This agreement is governed by the laws of the state of Texas. Any disputes arising from this agreement shall be resolved exclusively in Texas courts.

13. Entire Agreement
These Terms & Conditions, along with any signed Service Agreements, constitute the entire agreement between Client and Denty.io.

Contact Us
For questions regarding these Terms & Conditions, please contact us at:

Denty.io
‍

Email: info@denty.io